Skip to main content
Insurance

Medical Benefits: Employer and Employee COVID-19 Communication

By March 13, 2020March 21st, 2023No Comments

As the World Health Organization (WHO) officially declared COVID-19 a pandemic, employees may be wondering how their medical carrier would cover testing or care for COVID-19.

Most major medical carriers have announced how they will help support concerned members; see below. For members covered on a High Deductible Health Plan (HDHP aka HSA compatible plan), the IRS issued Notice 2020-15, which allows HDHPs to pay for COVID-19 testing and treatment without imposing a deductible or other cost sharing.

Attached is information that you can share with employees via email or post in the breakroom/restrooms/common areas:

  1. COVID-19 Fast Facts flyer
  2. Stop the Spread of Germs flyer

Watkins Insurance Group will keep you informed about any additional changes. Please contact us if you have any questions. We’re here to help.

Medical Carrier Responses

Aetna Fully-Insured Plans

  • Link to details for Aetna members
  • Aetna will waive co-pays for all diagnostic testing related to COVID-19.
  • For the next 90 days, Aetna will offer zero co-pay telemedicine visits for any reason.
  • Through Aetna’s Healing Better program, members who are diagnosed with COVID-19 will receive a care package with CVS over-the-counter medications, and personal and household cleaning supplies to help keep others in the home protected from potential exposure.
  • Through existing care management programs, Aetna will proactively reach out to members most at-risk for COVID-19.
  • CVS Pharmacy will waive charges for home delivery of prescription medications.
  • Aetna will now offer 90-day maintenance medication prescriptions for Commercial and Medicare members.
  • Aetna will waive early refill limits on 30-day prescription maintenance medications for all members with pharmacy benefits administered through CVS Caremark.

Aetna Level-Funded Plans

  • We are waiting for details and will update you ASAP.

BCBS Fully-Insured and Self-Funded Plans

  • Link to details for BCBS members
  • Coverage for fully insured members: Effective immediately for all fully insured members, for testing to diagnose COVID-19 when medically necessary and consistent with Centers for Disease Control and Prevention (CDC) guidance:
    • No prior authorization needed
    • No member copays or deductibles
  • Self-insured and split-funded employers must opt in to offer their employees the testing to diagnose COVID-19 when medically necessary and consistent with CDC guidance. The deadline to opt in us 3/31/2020.

Cigna

Humana Fully-Insured Plans

  • Telemedicine costs waived for all urgent care needs for next 90 days.
  • Early prescription refills allowed for next 30 days.
  • Member support line available to help support members with specific Coronavirus questions and concerns, including live assistance with Telemedicine.

Humana Self-Funded and Level-Funded Plans

  • Test must be ordered by a physician and done at an approved lab. Humana will waive out-of-pocket costs, where allowed within state and federal law, associated with testing for COVID-19 for patients who meet CDC guidelines at approved laboratory locations. Self-insured plan sponsors will be able to opt-out of the program at their discretion.

United Healthcare

  • Link to details for UHC members
  • United Healthcare has also waived all cost-sharing (co-pays, co-insurance, and deductibles) for COVID-19 diagnostic testing for all Commercial, Medicaid and Medicare members. Self-inured plans may also implement similar coverage. Optum’s Emotional-Support Help Line is available to support all United Healthcare members who may be anxious or stressed about COVID-19.

United Healthcare All Savers Level-Funded Plans