Watkins Insurance Group
Privacy Policy

The materials on this Web site are made available by Watkins Insurance Group (“Watkins,” “us,” “our”) for informational purposes only and do not constitute recommendations or advice for insurance coverage. The transmission and receipt of information contained on the Web site does not form or constitute an agency relationship or contractual relationship with Watkins Insurance Group. Persons should not act upon information on this site without contacting Watkins Insurance Group. The materials on this Web site may not reflect the most current coverage available.
Prior results do not guarantee a similar outcome. At Watkins Insurance Group, we are committed to protecting your privacy as a visitor to this Web site and as our customer. We will not sell, disseminate, disclose, trade, transmit, transfer, share, lease, or rent any personally identifiable information to any third party not specifically authorized by you to receive your information except as we have disclosed to you in this Privacy Policy.

ADA Compliance

Watkins recognizes the importance of ensuring our websites are accessible to the widest possible audience, regardless of technology or ability. We are committed to making our information accessible to visitors with disabilities and are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.

This website endeavors to conform to Web Content Accessibility Guidelines 2.0. These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user-friendly for all people.
Watkins will continue to improve the accessibility of this site as new technology and opportunities emerge. We welcome your questions and suggestions to guide our efforts. If you experience any difficulty in accessing a Watkins website due to a disability, please contact our webmaster at ContactUs@WatkinsInsuranceGroup.com. Please provide the URL of the material you tried to access, the problem you experienced, and your contact information. Be sure to include your name, email address, and phone number so that we may contact you to provide the information in another format.

General Disclosure

The Watkins Insurance Group website is hosted in the United States. If you are visiting this website from outside the United States, please note that by providing your information it is being transferred to, stored, or processed in the United States, where our servers are located and operated. The data protection and other laws of the United States might not be as comprehensive as those in your country of residence. By using our website, you understand your information will be transferred to the United States and that you should not use this website if you do not wish for your information to be transferred to the United States.

At Watkins, we value the protection of personal data provided directly to us by our customers, about our customers from third parties, or that we collect during business, including use of our website. We have implemented appropriate information security measures to protect your privacy. We only store, process, and disclose your personal information with your consent or for a legitimate interest and in accordance with applicable law. Our business practices limit employee access to confidential information and limit the use and disclosure of such to authorized persons, processes, and transactions.

Watkins reserves the right to change the terms of this disclaimer by posting any revisions on this website at any time. Please check back periodically for revisions. Continued use of the website after an update will be governed by the amended terms.

Privacy Policy Statement

As a part of our normal operations we collect, and in some cases, disclose information about you. We encourage you to read the following Privacy Statement that contains information about Watkins Insurance Group policies regarding the collection, use, disclosure, and protection of your information. If you are not comfortable with any of the terms or policies described in this Statement, we encourage you to send confidential correspondence through the postal service.

What information do we collect?
Personal, Financial, and Product Information
We collect personally identifiable information to identify and register you as a Watkins Insurance Group customer. In addition, we collect personal, financial and product information to provide you with services tailored to your needs. By learning about you, Watkins Insurance Group can deliver more relevant protection and product offerings and thus offer you better insurance services and options. The information we collect will vary depending upon the function or processes you select or request. Depending upon the function, product or process you select (for example, quote, request for proposal, e-mail, purchase), you may be required to provide information such as:

  • Name
  • Address
  • Birth date
  • Phone number
  • Email address
  • Policy(ies) Type(s) & Number(s)
  • Social Security Number
  • Driver’s License Number, accident/violation history, information about vehicle operators, lien/lease holders, vehicle information, etc.


Who collects this information?
To better serve your needs, the information noted above is collected by Watkins Insurance Group, its agents, and other companies working on behalf of Watkins Insurance Group. In addition to collecting information from you, you should also know that, depending on the nature of your transaction, we may collect information from outside sources, such as loss information reports, motor vehicle reports, and credit reports. For property insurance, we may send someone to inspect your property and verify information about the value and condition of your property.

How is this information used?
The information you submit to us via our online forms and email is used to provide you with the response or service you have requested. We may also use this information to contact you about our products and services. If you do not wish to receive these communications, you can write us, email us, or simply reply to any emails you receive from our employees informing us of your desire to be removed from our mailing lists.

Who has access to this information?
To better serve your needs, Watkins Insurance Group, its employees, and certain companies working on Watkins Insurance Group behalf have access to this information. This information may also be disclosed to third parties without your consent if disclosure is necessary to comply with legal processes or to protect the rights, property, or personal safety of Watkins Insurance Group, its users, or the public. We may also provide limited information about you to third parties without your permission when necessary or appropriate to service an insurance policy we have issued (e.g., inquiries from lien holders or additional insureds listed on the policy) or to address claims submitted under a policy we have issued.
In addition, we may, as permitted by law, provide information about you without your permission to certain persons or organizations, such as: your agent or broker; insurance support organizations; other insurance companies in order to perform their function in regard to an insurance transaction involving you (i.e. a claim); independent claim adjusters; businesses that conduct actuarial or research studies; regulatory and law enforcement authorities; or our affiliated companies, if any.

Who Should Use Our Website?

Children’s Online Privacy Protection Act (COPPA)
The U.S. Federal Children’s Online Privacy Protection Act (“COPPA”) regulates collection of information from individuals under the age of 13. We do not direct any of our websites to children or individuals under the age of 18 years of age. By using our website or by providing information to Watkins, you represent you are not under the age of 18. Our Website is for insurance and financial products and services and is not intended for children. We offer insurance and financial products and services and thus do not market any products or services to children or knowingly collect any information from children. If we become aware that information is or has been submitted by or collected from a child, we will destroy this information.

What kind of customer information do we have, and where did we get it?
Much of the customer information we collect comes directly from you. When submitting your application or request for insurance or other products and services we offer, or in requesting an insurance quote, you may give us information such as your name, address, and social security number. We also keep information about your transactions with our affiliates, others, or us – for example, the types of products and services you purchase from us, premiums, policy account balances, and payment history. We also may collect information from outside sources, including consumer reporting agencies and/or health care providers or reporting agencies such as the Medical Information Bureau (MIB). This information includes loss information reports, motor vehicle reports, credit reports, and medical information.

What are your options regarding collection, use, and distribution of your information?
Any information you submit to us via written applications, our website’s online forms, or email is done so on a voluntary basis. When you access our site in this manner, the collection, use, and distribution of your information will be handled according to the terms and policies outlined in this Privacy Statement. If you object to the collection, use, and distribution policies outlined in this Privacy Statement, we ask that you do not submit information.

We will not sell, trade, or rent your personal information.

We will not use or disclose your personal information except to fulfil the purpose for which we collect it, including legal services, accounting, or reporting requirements. Those who receive your personal information to perform services for Watkins, such as consultants, expert witnesses, payment processors, technology services, analytics, etc., are obligated to secure the information. Examples of third-party processors and/or service providers include our payment processor, which allows us to collect payment from customers through the website, and Google Analytics. Information collected by Google Analytics is shared with Google, and Google may combine this information with other information received or provided. Any data stored by Google Analytics on their servers is done so in accordance with their privacy practices and policies.

What are your options regarding correction or storage of your information?
You may either personally see, or obtain from us by mail, the information about you in our files. If you believe the information we have about you in our records or files is incomplete or inaccurate, you may request via telephone or a postal mail letter that we make any necessary additions or corrections or, to the extent that it is feasible, that we delete this information from our files.

California Consumer Privacy Act Of 2018 (CCPA)
If you are a resident of California, you may have certain additional or supplemental rights related to your personal data under the applicable laws, including to the CCPA. Subject to some exceptions and limitations, these rights include:

  • The Right to Know. You have the right to request certain information about personal information we have disclosed or sold, as defined in the CCPA, within the prior calendar year, including to whom the information was disclosed and a description of the categories of personal data disclosed.
  • The Right to Data Portability. You have the right to request that we provide you the specific personal information that we have collected about you in a format that allows you to transfer the information to another entity.
  • The Right to Delete. Subject to exceptions, you have the right to request that we delete or de-identify your personal information.
  • The Right to Opt-Out. You have the right to opt-out of the sale, as defined in the CCPA, of your personal information when that disclosure is made for valuable consideration. Note: we do not sell or rent your personal information to third parties for monetary or other consideration and have not done so within the prior 12 months of the date of this privacy statement.
  • The Right to Request a Record of Third Party (also known as the “Shine the Light” law). You have the right to request and obtain a list of what personal data was disclosed to third parties for direct marketing purposes in the prior calendar year. Along with the list, we will also provide the names and addresses of those third parties.

If you exercise your rights as a California resident under the applicable laws, Watkins will not discriminate against you. You have the right to submit a verifiable request (no more than twice in a 12-month period) for personal information from the preceding 12 months of such request. Requests should be submitted to ContactUs@WatkinsInsuranceGroup.com. We will respond to you in accordance with applicable law, including notifying you if more time is needed to respond.

Links And Co-Branded Sites

This website contains links to other sites. Watkins Insurance Group provides links to other sites as a convenience to persons who visit the Watkins Insurance Group website. If you choose to use the services provided by those sites, you may be asked by those sites to provide certain personally identifiable information (some of which may, on an individual or aggregated basis, be shared with Watkins Insurance Group). Please be aware that Watkins Insurance Group is not responsible for the privacy practices of those sites, even though Watkins Insurance Group’s name or logo may appear on those sites. We encourage you to be aware when you leave our site and to read the Privacy Statements of every website that you visit, as the privacy policy of those sites may differ from ours.

“Do Not Track” Signals

We use analytics systems and providers that may collect information about your online activities, which is then provided to us. At this time, Watkins does not process or respond to “Do Not Track” signals that some Internet browsers have the ability to transmit. We recommend you adjust your privacy preferences regarding use of cookies and similar tools through your browser settings.

Intellectual Property

The entirety of the content in this website is a collective work owned by Watkins and is protected by U.S. and international copyright laws. Copyright 2021 Watkins Insurance Group. All rights reserved. All elements comprising this website, including without limitation, the text, website design, logos, graphics, icons, and images, as well as the selection, assembly, and arrangement thereof are the sole property of Watkins and its licensors and are protected by U.S. and international copyright laws. All software used in this website is the property of Watkins or its licensors.

No materials on this website may be copied, reproduced, uploaded, posted, transmitted, or distributed in any way without the prior written permission of Watkins, except you may download copies of the materials for personal, informational, non-commercial use only, provided you keep intact all copyright and other proprietary notices. You may not use any content or materials in a manner that suggests an association with Watkins.

If you observe another person, entity, or website using or containing copyrighted content or our trademarks, please notify us at ContactUs@WatkinsInsuranceGroup.com

Contact Us

If you have any questions related to this privacy statement or the use or retention of your personal information, or if you would like to submit an opt-out request, please contact us at:

Watkins Insurance Group
Attn: Chief Operations Officer
3834 Spicewood Springs Rd
Suite 100
Austin TX 78759

ContactUs@WatkinsInsuranceGroup.com

Please remember to provide your specific request with sufficient detail so that Watkins can properly understand, evaluate, and respond to it.

If you would like to make a complaint about how Watkins handled your personal information or make a complaint about a breach of data protection laws, please send us an email at ContactUs@WatkinsInsuranceGroup.com. We will investigate complaints and communicate the outcome of the investigation in accordance with applicable law. You may have the right in some locations to file a complaint with your local data protection authority.

Web Site Disclaimer:

IMPORTANT NOTE: This website provides only a simplified description of coverages and is not a statement of contract. Coverage may not apply in all states. For complete details of coverages, conditions, limits, and losses not covered, be sure to read the policy, including all endorsements, or prospectus, if applicable. Coverage CANNOT be bound, amended, or altered by leaving a message on, or relying upon, information in this website or through email.​